Privacy & data
This policy explains what personal information Find Cheap Ski Holidays, operated by FindCheapEverything Ltd, may collect when you use the website, why we use it, when it may be shared, how long it is kept and the choices and rights available to you.
We collect information needed to run, secure and improve the site, manage reviewer accounts, customer reviews, comments and replies, respond to people who contact us and support affiliate referral reporting. Booking providers handle the personal and payment details you give them on their own websites.
Technical data may be processed to deliver pages, prevent abuse and keep the website secure.
Non-essential storage or tracking technologies are used only with consent where the law requires it.
Referral links may use identifiers or tracking needed to attribute a qualifying booking or purchase.
You can contact us about your personal data, exercise applicable rights or raise a privacy complaint.
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1. Who we are
This policy covers the Find Cheap Ski Holidays website at findcheapskiholidays.com.
Find Cheap Ski Holidays is a trading brand of FindCheapEverything Ltd (company number 16467887). FindCheapEverything Ltd is the data controller for personal data collected directly through this website for the purposes described in this policy.
Registered office: 1st Floor, 36-40 West Parade, Halifax, HX1 2TE, West Yorkshire, United Kingdom.
If you have a privacy question, want to exercise a data-protection right or want to make a data-protection complaint, use our Contact page.
When you follow a link to a ski-holiday provider, airline, accommodation provider, affiliate partner or another third-party website, that organisation may collect personal data under its own privacy policy. We do not control how an independent third party handles data on its own website.
2. Data we may collect
You can browse much of Find Cheap Ski Holidays without directly telling us who you are.
Our website, hosting or security systems may process information such as IP address, browser or device type, requested pages, timestamps, referring pages and security events. This helps deliver the site, troubleshoot problems and protect it from abuse.
Where analytics or similar measurement tools are enabled, we may process information about pages viewed, interactions, approximate source or referral information, device characteristics and your cookie or consent choices.
If you contact us, we may receive your name, email address, message and any other information you choose to include. Please avoid sending sensitive or unnecessary personal information.
If you register for a reviewer account, we may process account details such as your email address, username or display name, profile information you choose to provide, and login, authentication or account-security records needed to operate and protect the account. Your chosen username or display name may be shown publicly alongside content you publish. Your email address is not displayed publicly. Passwords are handled through the website authentication system and we do not have access to your password in readable form.
If you submit a customer review, comment, reply or similar contribution, we may process your username or display name, rating where relevant, the text you submit, your account email address, and moderation, anti-spam, security or authenticity-check information reasonably needed to operate these features. Your email address is not displayed publicly. Reviews, comments and replies intended for publication may be checked or moderated before they appear publicly.
When you use an affiliate or referral link, we or the relevant affiliate network may process referral identifiers, click or conversion information, booking or order value used for commission reporting, and related attribution data.
We do not ask you to enter payment-card or passport details through our comparison links. If a third-party provider needs those details to complete a booking, you provide them to that provider under its own terms and privacy policy.
3. Purposes & lawful bases
The lawful basis depends on the activity. Not every basis below applies to every visitor.
| Purpose | Typical data | Lawful basis |
|---|---|---|
| Run, deliver and secure the website Hosting, troubleshooting, fraud or abuse prevention and site security. | Technical, server and security information. | Legitimate interests in operating a reliable and secure website, and legal obligation where applicable. |
| Respond to enquiries Answer questions, deal with requests and manage correspondence. | Name, email address, message and related correspondence. | Legitimate interests; contract or steps requested before a contract where relevant. |
| Measure and improve the site Understand how pages are used and improve content or usability. | Analytics, usage, device and consent information. | Consent where non-essential cookies, storage or tracking require consent; legitimate interests may apply to measurement that can lawfully operate without such consent. |
| Manage reviewer accounts Create and administer reviewer accounts, support login, enable account-based contributions and protect account security. | Account details, username or display name, email address, authentication and security records. | Contract where account functionality is provided under our website terms, together with legitimate interests in account administration, security and abuse prevention. |
| Publish and moderate contributions Review, approve, display and moderate submitted reviews, comments, replies or similar content and reduce spam or abuse. | Submitted content, username or display name, rating where relevant and moderation metadata. | Legitimate interests in operating and moderating site features and processing the content you voluntarily submit for that purpose. |
| Protect the integrity of customer reviews Detect, investigate and prevent fake reviews, concealed incentives, impersonation, spam or other misuse of the review system. | Review and account activity, moderation information, relevant technical or security data and correspondence where needed. | Legitimate interests in maintaining a trustworthy review service and preventing abuse; legal obligation where applicable. |
| Affiliate attribution and commercial reporting Identify whether a qualifying referral resulted in a booking or purchase and reconcile commission. | Referral IDs, click/conversion data and commission-reporting information. | Legitimate interests in operating and funding the website; consent where the attribution method uses non-essential storage or tracking that requires it. |
| Meet legal and accounting requirements Maintain records or respond to lawful requests where required. | Relevant transaction, correspondence or compliance records. | Legal obligation and, where appropriate, legitimate interests in establishing or defending legal claims. |
4. Cookies & similar technologies
Cookie rules can also apply to tracking pixels, scripts, local storage and other technologies that store information on, or access information from, your device.
Some storage or access may fall within a legal exception, for example where it is strictly necessary for a service you request or, subject to the legal conditions, used solely for limited statistical purposes or to adapt site appearance or functionality. Where an exception requires clear information and a simple way to object, we will provide those controls.
Where analytics, advertising, affiliate tracking or another storage or access technology does not meet an applicable exception, we will obtain consent before using it where PECR requires that consent.
You can refuse or withdraw consent for technologies that rely on consent through the privacy or cookie controls made available on the site. Where we rely on a statutory storage-and-access exception that requires an objection mechanism, the site should provide a simple and free way to object. Changing your choice will not affect processing that was lawful before it changed.
Browser controls can also block or delete cookies, although doing so may affect some website functions.
5. Affiliate & referral links
Affiliate relationships help fund the site, but they are separate from our editorial rankings, resort scores and ski-company editorial ratings.
Some links on Find Cheap Ski Holidays are affiliate or referral links. If you follow one, the destination website or an affiliate network may use a referral identifier, cookie or similar technology so that a qualifying booking or purchase can be attributed to us.
Affiliate reporting may show information such as that a referral converted, the value used to calculate commission, a transaction or referral identifier and the commission due. The booking provider remains responsible for the booking data it collects from you directly.
Our commercial model is explained in more detail on How We Make Money.
6. Who we may share data with
The exact provider can change over time, so this policy describes the relevant categories.
7. How long we keep information
Where there is no fixed period, we use the criteria below to decide how long information should be retained.
Contact correspondence is kept for as long as needed to deal with the enquiry and for a reasonable period afterwards where a record may be useful.
Reviewer-account information may be kept while the account remains active and for a reasonable period afterwards where needed for security, administration, dispute handling or legal obligations. Published reviews, comments and replies may remain on the website for as long as they continue to form part of the relevant page or discussion. Where the website provides a deletion option, you may delete your own comment or reply; you may also contact us to request removal. We may retain limited moderation, security or review-integrity records where reasonably needed to prevent abuse, resolve disputes or meet legal obligations.
Security and server logs are retained according to operational, security and provider settings. Consent records may be kept as long as needed to respect or demonstrate your choices.
Affiliate and accounting records may be retained for reconciliation, financial record-keeping, tax, legal or claims purposes for the period those obligations or legitimate needs apply.
8. International transfers & security
Internet services can involve infrastructure or suppliers located in more than one country.
If personal data is transferred outside the UK, we will use an available lawful transfer mechanism where required, such as UK adequacy regulations or appropriate contractual safeguards.
You can contact us if you want more information about the safeguards relevant to a particular transfer.
We use proportionate technical and organisational measures intended to protect personal data against accidental loss, misuse, unauthorised access, alteration or disclosure.
No website or transmission method can be guaranteed to be completely secure, so we cannot promise absolute security.
9. Your data-protection rights
Some rights depend on the lawful basis and type of processing, so they do not all apply in every situation.
Ask whether we hold your personal data and request a copy of information you are entitled to receive.
Ask us to correct personal data that is inaccurate or complete information that is incomplete.
Ask us to delete personal data where the legal conditions for erasure are met.
Ask us to restrict how information is used in certain circumstances.
In applicable cases, ask for personal data you provided to be supplied in a structured, commonly used, machine-readable format.
Where processing relies on consent, you can withdraw that consent at any time without affecting earlier lawful processing.
You may have the right to object to processing based on legitimate interests. If personal data were ever used for direct marketing, you would have the right to object to that direct marketing at any time.
We do not use personal data collected through this website to make solely automated decisions about you that produce legal or similarly significant effects.
To exercise an applicable right, use our Contact page. We may need to ask for enough information to verify your identity before acting on a request. Where the law sets a one-month response period, we will respond without undue delay and within that period, subject to any lawful extension or pause that applies.
You can read more about data-protection rights on the Information Commissioner's Office website.
10. Privacy complaints
You do not need to use legal terminology to raise a data-protection complaint.
Send your concern through our Contact page and make clear that it relates to data protection or privacy.
We will acknowledge a data-protection complaint within 30 days unless we provide a substantive outcome within that period. We will take appropriate steps to investigate the complaint, keep you informed where appropriate and communicate the outcome without unjustifiable or excessive delay.
If you remain dissatisfied with how your personal data has been handled, you can raise the matter with the UK Information Commissioner's Office.
11. Children, external links & sensitive information
Find Cheap Ski Holidays is a travel-information and comparison website intended primarily for people planning ski trips.
Family ski content can of course be read by families, but our contact, reviewer-account, customer-review, comparison and commercial features are not designed to collect personal information directly from children.
Links to tour operators, resorts, travel companies and other websites are provided for convenience and comparison. Their privacy notices apply once you use their services.
Our normal website activities do not require special-category information such as health, biometric, religious or political data. Please avoid including sensitive information in a general enquiry unless it is genuinely necessary.
If you submit a review, comment or reply for publication, the content and the username or display name you choose may be visible to anyone visiting the relevant page. Your account email address is not displayed publicly. Do not include personal information in the content itself that you do not want other people to see.
12. Changes to this policy
The current version will be published on this page with an updated review date.
If a change materially affects how we use personal data, we will provide additional notice where it is appropriate or legally required.
If you have a question about this policy or the personal data we hold about you, use the Contact page.